Click here to download this episode. Welcome to the herBusiness program, where we interview inspiring businesswomen and entrepreneurs. In this episode, we interview Vivienne Kane, co-owner of Minuteman Press Prahran, a print franchise. Vivienne is extremely passionate about customer service.
Listen to this herBusiness interview with Vivienne Kane to learn:
- Customer service mistakes that could be costing us customers
- How to give your customers that ‘better than expected’ service
- How to get your staff to offer the same level of service you would – as a business owner
- What to do when things go wrong