Click here to download this episode. Welcome to the herBusiness program, where we interview inspiring businesswomen and entrepreneurs. In this episode, we speak to Anita Simon, co-developer of SAVI, the System for Analysing Verbal Interaction, and co-author of Conversation Transformation: Recognise and Overcome the 6 Most Destructive Communication Patterns.
Listen to this herBusiness interview with Anita Simon to learn:
- Why communication breakdowns are more about how we are talking rather than what we are talking about
- How to identify the habit in ourselves
- The six patterns of communication breakdown
- The “Yes-But” pattern and why it can get you into arguments
- Clairevoyant readings – guessing what the other person is really thinking or feeling based on either what they say or their behaviour
- Negative predictions
- Question traps
- Gripe cycles – complaining and expressions of unfairness
- Blame games
- The System for Analysing Verbal Interaction (SAVI)