A large majority of business owners and managers that I speak to tell me that referrals or word-of-mouth promotions, account for a significant percentage of their new business enquiries. However, many business owners do not have a formalised, ongoing... read more
One of the common dilemmas that I’ve noticed during my 12 years of consulting to small business is that some business owners have com-pletely lost sight of why they decided to go into business in the first place! Ten... read more
Do you have a little pile of ”some day” dreams under your pillow? Some day I’ll travel to… Some day I’ll write about. Some day I’ll handle my fear of. Some day I’ll change careers or start my own... read more
In the fiercely competitive business world, no one needs to remind you that your customers are your greatest assets. As a business owner you are aware of it, but what about your staff? Whatever product or service your business... read more
Women in business face additional challenges to those faced by men. Women often have to find a delicate point of balance between business and family life. This balancing act can result in periods away from the business. The important... read more
Pricing has a major impact on the profitability of your business. In fact, it’s probably the most important set of decisions you make. Even so, a lot of businesses continue to sell themselves short. They may have good sales... read more
I was tired of the usual negative stories about glass ceilings holding women back when International Women’s Day came around this year. I decided to conduct a survey to find out what women really think are the barriers holding... read more
When Pat Rafter was a 10-year-old tennis hopeful in Brisbane, he saw the names Rod Laver, John Newcombe and other tennis greats on a plaque at the courts where he played. He decided that one day his name would... read more
I remember the feeling of sheer elation and expectation I felt in the elevator down from the Department of Fair Trading where we had just registered our new business name. How my business partner and I felt like two... read more
As professional businesswomen we often loathe to admit that we are just not coping as well as we would like. However, saying: “Yes, I need help” can sometimes be difficult. Everyone sees you as a very strong, capable, reliable,... read more
Save time and money By Karen Scott Grocery shopping is one of those little chores that we all have to do. What if someone else could do it for you while also saving you time and money? There has... read more
How often have you bought a product or service and felt inherently dissatisfied – as if something has really let you down? Sometimes this kind of feeling is almost indescribable. Often you feel disappointed, as if you have been... read more
