How to achieve results from crucial conversations
By Darren Hill, Alison Hill and Dr Sean Richardson
Let’s face it. Most managers are terrible at having the tough conversations with their staff, often losing sleep over it and avoiding the process altogether. It’s even rated as one of the least desired parts of their job.
But with employee’s performances being placed under the midyear microscope again, the reality is that some of these conversations will need to be tough. But the process needn’t be that tough.
Dealing with the Tough Stuff: How to achieve results from crucial conversations is THE training tool for all managers and leaders wanting better results from tough conversations, who want to build a positive feedback culture and ensure their leadership success.
In Dealing with the Tough Stuff, behavioural scientist Darren Hill and psychologists Alison Hill and Dr Sean Richardson utilise their deep expertise in human behaviour, wealth of understanding, experience and research in dealing with the tough stuff in their working careers to deliver their own insights alongside key research and case studies.
As a leader it is inevitable to have crucial conversations, Dealing with the Tough Stuff will support you to do this with confidence and allow you to step in to an effective leadership role. This book is for those who want to stop avoiding situations, take courage and say ‘enough is_enough’.
