What is Whitelisting?
Whitelisting is a process that tells your email program a particular email sender is to be trusted and allowed in your inbox. You do this by adding the sender to your “Address book” or “Safe senders list.”
Senders who are not on your Whitelist may end up in your Spam or Junk mail folders or the Promotions tab (if you are using Gmail), which means you could be missing out on important email communications.
How Can I Whitelist HerBusiness?
It’s a quick, once-only process to ensure you keep getting our emails.
The process is a little different for various email programs.
Simply find the relevant instructions for your email program below, or email us here for further assistance.
Apple Mail
If you are using Apple Mail, follow these simple steps:
- Click on the “From” or “Reply-To” address in an email you have received from info@herbusiness.com.
- From the drop-down menu that appears, choose “Add to Contacts” or “Add to VIPs” (we recommend you choose “Add to VIPs”).
Microsoft Outlook
If you are using Microsoft Outlook, follow these simple steps:
- Click the alert message that typically appears at the top of each of your emails that says “Click here to download pictures. To help protect your privacy… etc.”
- From the drop-down menu that appears, choose “Add Sender to Safe Senders List.”
Outlook Webmail
If you are accessing your email from Outlook.com, follow these simple steps:
- Look for the alert message that typically appears at the top of each of your emails that says “Parts of this message have been locked for your safety.”
- Click the link just below that message that says “I trust info@herbusiness. Always show content.”
Gmail
If you are using Gmail via mail.google.com you will have 3 tabs at the top of your inbox – “Primary”, “Social” and “Promotions.”
If HerBusiness emails are presently appearing in the “Promotions” tab, follow these simple steps:
- Locate one of our emails and drag it into the “Primary” tab.
- At that point an alert message will appear that says “This conversation has been moved to Primary. Do this for all future messages from info@herbusiness.com?” Select “Yes.”
If HerBusiness emails are presently appearing in the “Primary” tab, to ensure they keep arriving in the “Primary” section, follow these simple steps:
- Open one of the HerBusiness emails and click on the downward arrow that appears on the far right next to the time.
- Choose “Add HerBusiness to Contact List.”
Yahoo
If you are using Yahoo mail via login.yahoo.com, follow these simple steps:
- Open one of the HerBusiness emails and click on the “+” symbol that should display next to the “From” address.
- From the “Add to contacts” pop up that appears, choose “Save”.
Android
If you are using the default email client on Android devices, follow these simple steps:
- Open one of the HerBusiness emails and tap on the picture of the sender that displays.
- From the dropdown menu that appears, choose “Add to Contacts”.
