“I want to STOP sales being a dirty word and use this to free people and help them be more successful.”
Frances Pratt of Metisan had always been great at selling. Her first clients helped her understand and work through why and how this happened to be.
Fran’s passion is sharing and creating those insights for others so they understand what it is their clients want and how to deliver to that.
Fran says, “I love selling … it’s true! I know that makes me unusual. My passion is seeing professionals who ‘hate’ selling learn to LOVE it! That light in their eye when they learn that great selling isn’t about a tricky, manipulative experience, is both freeing and empowering. And one thing I’ve learned from being a Mum is that there is nothing quite as educational as learning negotiation techniques from children… they are after all the masters!”
At Metisan, Fran now helps growth orientated Professional Service Teams to consistently win clients they love by helping their partners and frontline people craft and embed a client connection framework and playbook through her Metisan Client Delivery Blueprint Workshops and Coaching Program delivered face to face (preferred) and online.
As a long-time HerBusiness member, Fran has found that connection with like minded women who help, inspire, cheer and cry with you is such a powerful way to support you in your business. She has also created life long friendships through HerBusiness.
When not inspiring a love of sales in her clients, you will find Fran playing with her kids, combining food with friends (the two are more fun together), and learning new things about life and about herself.
Who’s your favourite entrepreneur and why?
Wow – that’s a question! I am really not sure.
- 1 part Oprah – starting with nothing – speaking your truth
- 1 part Walt Disney – creativity and daring the dream
- 1 part Dan Pink – deeply understanding a thing and helping others understand it too!
Why did you start your business and what gave you the idea?
I had always been great at selling. My first clients helped me understand and work through why and how this happened to be. My passion is sharing and creating those insights for others so they understand what it is their clients want and how to deliver to that. That is great selling. I want to STOP sales being a dirty word and use this to free people and help them be more successful.
What do you enjoy most about running your own business?
Freedom to balance life and work
What three pieces of advice do you wish you’d been given when you started?
- Plan more (thanks Suzi)
- Use other professionals more
- Give more a go sooner
What advice would YOU give someone thinking about starting a business?
- Plan more (thanks Suzi)
- Use other professionals more
- Give more a go sooner
PLUS…
- Get with others that are on the same journey and have been successful in that.
- Learn from others and share your questions (especially when they feel stupid !)
What skills and knowledge areas would you recommend those starting out in business get acquainted with quickly?
- Planning
- Numbers
- Customers and why they buy from you
What does your IDEAL business look like? Even if you’re not there yet, what would it look like if your business was ideal?
- More travel and speaking on stage and sharing my learnings.
- Having fun seeing more clients learn more about their clients.
- Having other people ‘do’ my work.
What problem does being a Member of the HerBusiness Network solve for you and your business? And, how?
Connection with like minded women who help / inspire / cheer and cry with you. I have created life long friendships through HerBusiness.
