What's On

The Innovation Formula

In her new book, The Innovation Formula, best-selling author and psychologist Dr Amantha Imber provides intelligent science-based strategies to create a culture where innovation thrives at an individual, team, leadership and organisation level. Amantha shows how any organisation can... read more

The Laws of Subtraction

The world is more overwhelming than ever before. Our work is deeper and more demanding than ever. Our businesses are more complicated and difficult to manage than ever. Our economy is more uncertain than ever. Our resources are scarcer... read more

The Power of Foursquare

What if you could reward your customers, build their loyalty and let them help market your business? Location-based marketing lets you provide targeted offers and develop more meaningful interactions between your customers and your products and services. Millions of... read more

The Zappos Experience

What is it about Zappos that makes their customers so delighted? Author Joseph Michelli was granted full access to Zappos employees across the organisation and writes about the big Wow. “Wow and caring are celebrated at Zappos, whether they... read more