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 – Why the future of business is small

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“The industrial era, the job of the promoter was to convince you that you needed the product. Now, products are made for the consumer.”

Steve Sammartino believes social media strategy is flawed by definition. He argues that social media is merely the ‘entrée’ to an entire revolution in human communication.

In his book The Great Fragmentation, Steve explains how the four ‘P’s of traditional marketing (price, place, product and promotion) have been affected by advancements in technology.

The movement from mass marketing to niche marketing has spawned a more ‘human’ requirement for product promotion. The scarcity of the industrial age has been replaced with seemingly unlimited product choice readily available online. This creates a more ‘human-based economy’ where products are tailor-made for the niche consumer.

Steve challenges and subverts our preconceptions about marketing in the 21st century. Often used to describe the activities of underground online deviants, Steve uses the term ‘hacking’ to describe ‘a way to get around a system to find a better outcome.’ He says successful businesses should ‘hack themselves’ to be sure they are delivering the best possible service.

Listen to this herBusiness interview with Steve Sammartino to learn:

  • How to create valuable content in the super-competitive ‘fragmented economy’
  • Why demographics may no longer matter
  • How technology disrupts old business models
  • How the niche seller has regained control of pricing
  • The benefits of being number one in your niche
  • What the old rules about Product, Price, Place, Promotion in a digital age

This post was co-authored by Poppy Johnston. Poppy completed a journalism internship at the Australian Businesswomen’s Network. She is studying Media and Communications at The University of Sydney.

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About the host

Suzi Dafnis

Hi there. I’m Suzi Dafnis, CEO at HerBusiness. My BIG passion is helping women business owners to grow and scale their business, so that they can create their ideal lifestyle and make a difference in the world. Every day I am inspired by the more than 30,000 amazing women (and men!) in our community and I love finding the best education, mentors, and resources from around the globe, to help them get the skills, knowledge, and support they need to succeed. It’s been my privilege to lead HerBusiness (formerly The Australian Businesswomen’s Network) for the past 23 years (two+ decades – WOW!) because, whilst I’ve enjoyed success in business, I’ve also experienced the highs and the lows – sometimes you can feel on top of the world and in control and other times you can feel isolated, exhausted and stuck. What has made the biggest difference for me has always been having great people around me and having a lifelong commitment to learning. That’s why I am so passionate about the work we do here at HerBusiness – providing a Connection Network for women in business to get the mentors, contacts, referrals, knowledge, and skills they need to grow their confidence, make more money, build their businesses, expand their network and create the lives they love. My entrepreneurial journey started in the spare room of my Sydney apartment in 1994 when my business partner and I started a boutique events company that represented speakers and authors from the USA, here in Australia. Over the years I’ve grown multiple multi-million dollar businesses in the events, publishing and education niches – with teams in Australia, New Zealand, and the USA. Not everything has worked and there has been a degree of trial and error, and a lot of bumps in the road. But I have always had a strong commitment to always surrounding myself with great mentors and like-minded peers – a Connection Network that I can depend on and who can depend on me to be there for them too. I truly do what I love, every day.  

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About the guest(s)

Steve Sammartino

Steve Sammartino

Steve Sammartino had his first startup at age 10 running an egg farm in his backyard. He worked in Marketing & advertising at executive levels and escaped his cubicle in 2005 to found rentoid.com – a peer to peer renting portal. After a successful exit he embarked on a crazy projects including putting a Lego space shuttle into orbit, building a Lego car with an engine that runs on air. His debut book, The Great Fragmentation came out this September. It’s a marketing manifesto for the technology revolution and has already been translated into multiple languages. His first book, The Great Fragmentation — Why the future of business is small, is out now.

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