How to reward customers, create a loyal fan base and transform your customers’ experience. The way that we interact with customers has changed. The environment for businesses has transformed over recent years. Client expectations are higher and the level... read more
A colleague recently commented that as great as I am at celebrating hitting milestones – or reaching goals – I always ask, “What’s next?” You see, I’m not willing to settle for the status quo – and nor should... read more
A colleague recently commented that as great as I am at celebrating hitting milestones – or reaching goals – I always ask, “What’s next?” You see, I’m not willing to settle for the status quo – and nor should... read more
If you’re thinking of running a sales promotion as part of your overall marketing strategy, before you leap in, consider the following tips: Tip 1: Know your Audience Just because a person running a promotion is a gym junkie,... read more
In ‘Oh, The Places You’ll Go’, Dr. Seuss tells us with brains in our head and feet in our shoes, we can steer ourselves any direction we choose. And with that excitement and free will, comes the inevitable consequence... read more
The professional isolation experienced by solopreneurs and work-at-home business owners is well documented, as are solutions – such as regular networking with colleagues, becoming an active member of your professional association or Chamber of Commerce, attending conferences and seminars... read more
How do companies such as Apple create such enchanting products? And how do some people always seem to enchant others? According to bestselling business guru Guy Kawasaki, anyone can learn the art of enchantment. It transforms situations and relationships,... read more
Does your feedback cycle give you clear priorities for marketing and development? I often see this aspect only partially completed and it negatively impacts the rest of the feedback cycle. Asking about overall satisfaction in some way is very... read more
Click here to download this episode. Welcome to the herBusiness program, where we interview inspiring businesswomen and entrepreneurs. In this episode, we interview Vivienne Kane, co-owner of Minuteman Press Prahran, a print franchise. Vivienne is extremely passionate about... read more
Often small business owners are sole proprietors, operating their business in a one person office spending the majority of their week alone. Others run their business with a few people on board, but the end result is similar to... read more
In today’s busy corporate environment, the workloads can often seem never-ending and feeling a sense of work satisfaction is not as common for employees as it once perhaps was years ago. With technology moving at a fast pace and... read more
Predictable Success Les McKeown If you own, manage or work for any kind of organisation, you have one goal above all else – success. And not just occasional, elusive or temporary success.You’re looking for: Success that you understand and... read more
