Success is calling! Interview with Maxine Horne, Fone Zone
For the third consecutive year, Fone Zone has been listed in BRW’s ‘Fast 100’, a premium list of Australia’s fastest growing companies. The company is expected to turn over $55 million in 2000-01 and plans to open another 20... read more
What do I hope to achieve by doing what I do?
One of the common dilemmas that I’ve noticed during my 12 years of consulting to small business is that some business owners have com-pletely lost sight of why they decided to go into business in the first place! Many... read more
I’m Listening! Really I am!
If there is one skill that has the ability to significantly impact every part of our daily life, it’s the skill of effective listening. Sadly, this isn’t something we are positively taught in school or at home. Yet our... read more
Influence – it’s everywhere
Influence: An invisible or imperceptible action exerted by one thing or person on another; the power of producing effects by invisible means; to modify, affect, sway; to move or impel to (do) something. – Macquarie Dictionary Whether or not... read more
A business plan is a working document
Every business person knows that every business needs a plan. However, too many companies spend a lot of time and money putting together a business plan that then sits on a shelf and is never seen again. What’s the... read more
Are your customers really who you think they are ?
So who are my customers and where do they fit into the scheme of things? We all like to think that we really know who our customers are and why they like to buy from us rather than from... read more
Attention All DIY Designers! In-house designing tips and techniques
There will be times when your product will require a touch of creative flair, but you don’t have the resources and budget to have it designed by a professional. By using your good sense and eye for detail and... read more
Breakfast with a Serial Champion
Gobsmacked and feeling a strong desire to join a gym, I sipped on another cappuccino. I had just spent two hours discussing “how she made it” with Lisa Curry-Kenny, a blond dynamo in hot pink. What a story. And... read more
Building Your Business? Build Your People.
What an exciting thing to do – develop a business! For me it’s about alchemy – that amazing mysterious process of creating something wonderfully valuable out of bits and pieces. It reads like a recipe book, really. Take one... read more
Business Plans Made Easy
If you don’t know where you’re heading, any road will get you there! Start with a plan. Why do we need to plan? A good business plan will guide your business, help you make informed choices and remain focused.... read more
Calling Young Businesswomen – Transforming your Passion into Profit
Are you thinking of taking the plunge, quitting your job and diving into the wonderful world of business? Or perhaps you’ve already done it and are now sitting in your home office, terrified and wondering what to do next?... read more
Can-do Thinking – It does make a difference
The diversity in people always fascinates me. And when it comes to customer service, the differences in personalities can be particularly striking. It’s the people involved (rather than the specific product) that makes the service memorable in either a... read more