I recently did some coaching with a person new to client management on the topic of Business Etiquette. It may seem old fashioned, yet respect, warmth, charm and common courtesy will be noticed by your clients, prospective clients and... read more
I get to work with around 100 different companies a year. I get to talk to the senior people in those organisations and understand their challenges and current focuses. I have been doing this for around 10 years and... read more
Increasingly, clients are realising that a creative and beautiful website doesn’t always translate into more business. Looks are one thing, but in the case of websites, it’s all about the content. Content is king. What follows are some tips... read more
It’s time for people in business to stop using words as a screen to hide behind, and to start writing as if we were humans writing for other humans. I’m focusing here on the internal writing we do –... read more
“How do you find the time to manage all of this social media stuff?” That’s one of the most common questions I’m asked whenever I present. And sometimes, I get the sense that people are hoping that it’s so... read more
Collaboration is an essential ingredient for teams to operate in the high performance space, yet few people really experience it. Most people experience compromise and mistake it for collaboration – people hang on to their own agendas when they... read more
An entrepreneur recently asked me about passion. He was always so passionate about his company’s products and the latest and greatest thing that he was doing that he couldn’t stop talking. Then suddenly he would notice that faraway look... read more
Words can be marvellous persuasive tools for business leaders. And you can build your relationship with your clients through thought leadership material that demonstrates your expertise. A great deal of what we write in business is intended to influence... read more
Many employers are struggling to get their head around social media. As it continues to grow and slowly seeps into the business environment, a variety of communication opportunities have emerged. Increasingly, social media is becoming an important tool for... read more
Have you ever met someone that totally exudes passion and energy? Just being around them, hearing something they say or reading something they write makes you feel fabulous. It’s absolutely contagious. It makes you want some of what they... read more
I’ve been an advocate of database development and maintenance for a long time, but when I tested mine with co-hosting Sydney Business Month, I was reminded of crucial elements. Here are five core databse aspects I found essential recently:... read more
When you are running your own business, it’s always time to get in front of customers and help them buy from you. Yes it’s time to make sales. There I have said that ‘s’ word. The truth is, sales... read more
