In the last edition of The Networker, I talked about Customer customer Loyalty loyalty and the importance of building a “Back-end” for your business. To recap: “Front-end” simply means the first sale that you make to your customer. the... read more
What has been the biggest hurdle? Gaining acceptance for my ideas, which were considered somewhat feminine or irrelevant in the world of transport. Also, establishing my own identity as distinct from being viewed as an adjunct to my husband... read more
Imagine waving a magic wand and having every current and past customer re-use your services in the next 60 days. In dollar terms, think how many thousands this would be worth to you. Many organisations these days forget that... read more
The signature on my email currently includes the Albert Einstein quote “Nothing great was ever done alone.” And if you think about some of the people who have done great things – Neil Armstrong, Mother Theresa, Sir Edmund Hilary,... read more
I love the John Lennon song that starts “And so this is Christmas and what have you done?”. It’s a sort of bench-mark for the year and always makes me stop and reflect. This year I really felt I... read more
Has anyone noticed that the world is on fast forward? There is so much to do, so much to read (thanks to the free flow of information via the Internet) and a limited amount of hours to do it... read more
Tax manager turned artist? Believe it. Nola had never studied art until she decided, at 37, to become an artist. Nola Diamantopoulos was once a worldwide tax manager in the oil and gas industry. Five years ago she decided... read more
Catherine De Vrye started life in an orphanage in Canada. She was adopted by loving parents and then lost them both to cancer within a year of each other. Following their untimely deaths Catherine arrived in Australia, despondent, with... read more
Every day there are an unlimited number of networking breakfasts, lunches, dinners, seminars and workshops you can go to. Your budget probably determines how many of these you can afford to attend. More often than not, your positive mindset... read more
In the last edition of The Networker, I talked about the importance of harnessing the power of referrals in your business and the impact that word of mouth can have on your bottom line. Referrals can be a fantastic... read more
When you first start thinking about who will host your website, you will probably begin by speaking to your existing ISP or your web developer. Both will probably have a range of services on offer and you may feel... read more
“The only constant is change.” “Be prepared.” “You never know what tomorrow will bring.” We definitely live in uncertain times – especially so since the events of 11 September 2001. With continuing shifts in our economy, downsizing and outsourcing... read more
