Passion for the Experience
Off soon to a Club Med I was reflecting on why Club Med had been such a successful brand for so long, and what sets it apart. It occurred to me that Club Med has the right mix of... read more
Secret Cash for Clever Women
Most of us have a great idea in us somewhere, and if Australian Businesswomen’s Network members are anything to go by, it is clear there are hundreds if not thousands of clever women in Australia that are creating innovative... read more
Your Email Inbox Contains a Wealth of Knowledge
If you dig deep into your multitude of email Inbox folders you will find a wealth of information that shouldn’t be hidden but should be shared with your team or clients. As a solo-preneur it’s quite easy to rely... read more
Interviewing for Emotional Intelligence
Recruiting the right candidate can be very hit or miss process. Sometimes the ”ideal” candidate turns out to be a disaster, frustrating colleagues and derailing important client relationships. How many times have you experienced a bad hire which leads... read more
How Social Media has Changed Public Relations, interview with Corrie McLeod, Espresso Communicationsa
Social Media has impacted many areas of business, including marketing and public relations. Normally reserved for the professional, public relations for small businesses is easier to manage and is now available to each of us, with the post of... read more
Three Questions You Must Answer Before You Start Writing
Does your writing lack purpose? Has it failed to achieve what you set out to do? Have you written something that’s difficult to read? If you answered ‘yes’ to any of them, ask yourself this question: Did I answer... read more
Customer Service? Are sneaky tactics turning off your customers?
I’m in Melbourne this morning giving a presentation on Collaborating in the Cloud. On check-in, I noticed this sign. The sign outlines the hotel’s policy on the use of credit cards. It explains that there is a surcharge for... read more
Business Myth-Busting
I’ve been ‘in business’ for fifteen years now and during those years I have learned a lot!!! I’ve learned the fact from fiction when it comes to running your own business and I can now see the fine distinctions... read more
Stuck? Take the Path of Least Resistance!
When we are stuck it’s often tempting to throw more of everything we have at the problem. More time, resources, cash, ideas and as many small business owners will attest, often this does nothing but create a bigger whirlygig... read more
When Risk Taking Pays Off Video
Originally a social worker, Annie Crawford founded charity organisation Can Too six years ago. Can Too encourages people to break through fears and limiting beliefs by taking on physical challenges as part of an engaging, highly motivating team experience... read more
Doing Business with a Passion for People – Video
Rebecca Wallace is the Managing Director of Launch Recruitment. Her multi-million dollar business is a multi-award winning organisation in a very competitive industry. In this interview Rebecca Wallace tells how she maintained good business in the recruitment industry’s tough... read more
10 Steps to Improve Your Cash Flow in the Next 30 Days!
1.Assess your current position – do a cashflow forecast If you don’t know how to do a cashflow forecast, ask your bookkeeper or accountant to set one up for your business. Itemise all your expected expenses over the next... read more