Ever wondered what style of leader you are? Leadership theory is simpler than we’ve been led to believe… conscious, unconscious and anti-conscious are the three choices every leader has. We’ve all met unconscious leaders who are simply unaware, or... read more
How to lose a customer in 9 easy lessons… Ignore those pushy customers who keep trying to get your attention when you’ve got important paperwork to do. And definitely don’t make eye contact. Don’t stress about phone messages and... read more
I was fortunate enough to win a scholarship for a leadership program for leaders in the not-for-profit sector recently. It is only a three-day program over six months, but after the first day I have already realised the impact... read more
by Suzi Dafnis The socialnomics blog site has been updated to allow us to ‘pay it forward’ and to use social media for social good. Incorporating the tag ‘world of mouth for social good’ the site gives you the... read more
There has been much written on the ‘Y generation and their approach to work, both good and bad! The key differentiating factor for me, between the new generation of managers and leaders and their predecessors, including myself, is that... read more
A cup of your favourite coffee in the morning is an absolute must for many, but how much is too much? Caffeine can keep you awake. We all know that, but why? One reason is because caffeine likes to... read more
10 tips to a more organised and successful, recruitment project When I meet with clients who typically manage their recruitment processes in house, there is typically one common factor which affects their ability to manage a successful and efficient... read more
Business professionals who provide a service, like accountants, fall into two camps – those who care about you as a client and those who care about the money. That’s not to say you can’t care about both – of... read more
In order to create brand loyalty, a brand or business must break consumer habits, help them acquire new habits and reinforce those habits by reminding consumers of the value of their purchase and encourage them to continue purchasing those... read more
Building this culture, this underlying feeling, buzz, atmosphere, that is so hard to replicate, is integral to building your brand and attracting your ideal customers. Building your small business should start with you. It has to. Understanding you and... read more
Aliza Sherman is a Web pioneer, mobile strategist, and social media innovator and commentator. She speaks around the world and writes about Internet, social media, and mobile-related topics. In 1995, she founded the first woman-owned, full-service Internet company, Cybergrrl,... read more
You’ve probably seen the Youtube video… schoolboy Ritchard Gale prances around Casey Heynes, punching his face while other kids cheer. After eight years of almost daily bullying (by many children), Casey snaps and body slams his tormentor on the... read more
