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How Hiring and Firing Builds a Better Business

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In this herBusiness podcast interview with the Australian Businesswomen’s Network, Natasha Hawker discusses how businesses that build high performing teams have increased profit, increased customer satisfaction, increased customer loyalty and an increased ability to attract employees.

Natasha emphasises the importance of employees: they are a lever for your business, with the potential to make your business grow faster than ever before to become more successful.

Natasha gives practical advice that all business owners will benefit from:

  • There is strength in collective wisdom so when building a team, hire people better than you
  • Invest time in setting up contracts – when trouble arises, you’ll need them
  • Be an authentic leader – you’re not expected to be everything to everyone. Showing some weakness is a sign of strength
  • Bad performance shouldn’t be tolerated as it impacts on productivity as well as company morale. Small businesses cannot afford employees who are not up to standard so it’s vital to performance manage people out of your business
  • Conduct exit interviews – employees are more likely to share information that they may not have shared otherwise at this stage. The information that you receive may be enormously powerful for your data, and helpful for your business

Read Natasha’s book, From Hire to Fire — Everything In-Between, to learn how to:

  • Manage people
  • Assess whether you’re in a position to hire
  • Manage your team effectively and get more engagement through policy creation
  • Hire more effectively
  • Manage your employee’s career journey
  • Avoid unfair dismissal claims

This post was co-authored by Halie Lange. Halie is currently completing a web and design internship at the Australian Businesswomen’s Network. She studies Graphic Design and Marketing at the University of Minnesota Duluth.


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About the Host

Suzi Dafnis

Hi there. I’m Suzi Dafnis, CEO at HerBusiness. My BIG passion is helping women business owners to grow and scale their business, so that they can create their ideal lifestyle and make a difference in the world. Every day I am inspired by the more than 30,000 amazing women (and...

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About the Guests

Natasha Hawker

Natasha Hawker is the author of From Hire to Fire & Everything in Between. She has over 20 years of experience in Human Resource Management and is the Director of Employee Matters. Working in Australia and also internationally across Europe, USA, India and Asia Pacific, Natasha also has industry experience across banking and...

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About the Book

From Hire to Fire by Natasha Hawker
From Hire to Fire

“From Hire to Fire & Everything In Between” reveals Natasha’s 9 Step Employee Life Cycle, which shares everything a business owner would need to know to keep them out of court and makes managing their employees’ career journey easier. Doing the right thing by employees is good for the...

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Natasha Hawker, Employee Matters
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