I’m often asked what number of participants or response rate needed for a customer or contact feedback survey. There isn’t one definitive clear answer. A range of factors needs to be considered when designing a survey and the number of participants... read more
In quantitative research we are, by definition, all about numbers. But numbers aren’t just numbers when it comes to survey participants. More is not always better. This is why we’re cautionary about recruiting participants through social media. You may... read more
One of the results from the Australian Businesswomen’s Network 2010 survey was a need for more networking opportunities. Opportunities to network are everywhere, the biggest issue is that we don’t do it properly. I wanted to share here, a... read more
Does your feedback cycle give you clear priorities for marketing and development? I often see this aspect only partially completed and it negatively impacts the rest of the feedback cycle. Asking about overall satisfaction in some way is very... read more
Do you get the most from your survey? Doing a survey is only part of the process. Most businesses believe they don’t get value from doing a survey because they don’t action it properly. Here is a guide on... read more
In December 2010, the Australian Businesswomen’s Network conducted its Community Survey. Here is the first snapshot of the results from the over 500 people who participated. The survey included StartUp and Growth members, members of the ABN Community and... read more
Your tribe Every business has a tribe. They are your clients, customers, staff, suppliers, and contacts. They are out there talking about you. Interpreting your business and the experience they have with it – using their own language when... read more
Everyone tells you it is essential to set goals, to grow yourself and your business. A coach I had once said: “You are the most natural goal setter I’ve ever coached”, but it is easier said than done. It... read more
Everyone tells you it is essential to set goals, to grow yourself and your business. A coach I had once said: “You are the most natural goal setter I’ve ever coached”, but it is easier said than done. It... read more
The majority of ABN Members are full time business owners actively growing their businesses In our 2005 survey about three quarters of ABN members were completely self employed, and this result was found again in the 2007 survey. Almost... read more
In any organisation, the hardest thing to do is to create a breakthrough result. The essence of any breakthrough is to be able to look at a situation in new and innovative ways. Consider how Nudie has been able... read more
