Feedback is a such a fraught issue that while many dole it out entirely too often (and harshly), many others avoid it outright – even when it’s long-overdue, and would benefit both parties to address.
In this episode of herBusiness, Suzi Dafnis interviews author of Fixing Feedback, Georgia Murch, about her framework for giving and receiving workplace feedback that doesn’t damage relationships and everyone is the better for.
Listen to this episode to hear more about:
- Preparing to give feedback that people will be open to
- Common mistakes and damage reduction techniques
- Giving clear and direct feedback
- Eliminating “winning” and “losing” from the interaction
- The difference between positive, negative, and constructive feedback (and how much of each to share)
- Choosing your battles
- When to push someone who’s ignored constructive feedback
- The pros and cons of phone, Skype, email, and face-to-face delivery