– Conversation Transformation: Overcome the Six Most Destructive Communication Patterns
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Welcome to the herBusiness program, where we interview inspiring businesswomen and entrepreneurs.
In this episode, we speak to Anita Simon, co-developer of SAVI, the System for Analysing Verbal Interaction, and co-author of Conversation Transformation: Recognise and Overcome the 6 Most Destructive Communication Patterns.
Listen to this herBusiness interview with Anita Simon to learn:
- Why communication breakdowns are more about how we are talking rather than what we are talking about
- How to identify the habit in ourselves
- The six patterns of communication breakdown
- The “Yes-But” pattern and why it can get you into arguments
- Clairevoyant readings – guessing what the other person is really thinking or feeling based on either what they say or their behaviour
- Negative predictions
- Question traps
- Gripe cycles – complaining and expressions of unfairness
- Blame games
- The System for Analysing Verbal Interaction (SAVI)
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Anita Simon
Dr. Anita Simon is the co-developer of SAVI, the System for Analysing Verbal Interaction, and is co-author of Conversation Transformation: Recognise and Overcome the 6 Most Destructive Communication Patterns. She has been writing about SAVI since 1965, and has delivered numerous workshops on SAVI and related topics at a variety of professional conferences. SAVI, pronounced savvy, is a data collection tool for collecting and analysing what goes on when people talk. One of its theoretical bases is information theory which allows one to predict whether a conversation is going in the direction of solving problems or in the opposite direction. Anita is also a psychologist in private practice, co-founder of The Restaurant School in Philadelphia and was previously Director of the Humanising Learning Program of Research for Better Schools, a program funded by the US federal government to help move US curriculum and teaching practice into the 21st century.
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