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 – Conversation Transformation: Overcome the Six Most Destructive Communication Patterns

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Welcome to the herBusiness program, where we interview inspiring businesswomen and entrepreneurs.

In this episode, we speak to Anita Simon, co-developer of SAVI, the System for Analysing Verbal Interaction, and co-author of Conversation Transformation: Recognise and Overcome the 6 Most Destructive Communication Patterns.

 

Listen to this herBusiness interview with Anita Simon to learn:

  • Why communication breakdowns are more about how we are talking rather than what we are talking about
  • How to identify the habit in ourselves
  • The six patterns of communication breakdown
  • The “Yes-But” pattern and why it can get you into arguments
  • Clairevoyant readings – guessing what the other person is really thinking or feeling based on either what they say or their behaviour
  • Negative predictions
  • Question traps
  • Gripe cycles – complaining and expressions of unfairness
  • Blame games
  • The System for Analysing Verbal Interaction (SAVI)

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About the host

Suzi Dafnis

Hi there. I’m Suzi Dafnis, CEO at HerBusiness. My BIG passion is helping women business owners to grow and scale their business, so that they can create their ideal lifestyle and make a difference in the world. Every day I am inspired by the more than 30,000 amazing women (and men!) in our community and I love finding the best education, mentors, and resources from around the globe, to help them get the skills, knowledge, and support they need to succeed. It’s been my privilege to lead HerBusiness (formerly The Australian Businesswomen’s Network) for the past 23 years (two+ decades – WOW!) because, whilst I’ve enjoyed success in business, I’ve also experienced the highs and the lows – sometimes you can feel on top of the world and in control and other times you can feel isolated, exhausted and stuck. What has made the biggest difference for me has always been having great people around me and having a lifelong commitment to learning. That’s why I am so passionate about the work we do here at HerBusiness – providing a Connection Network for women in business to get the mentors, contacts, referrals, knowledge, and skills they need to grow their confidence, make more money, build their businesses, expand their network and create the lives they love. My entrepreneurial journey started in the spare room of my Sydney apartment in 1994 when my business partner and I started a boutique events company that represented speakers and authors from the USA, here in Australia. Over the years I’ve grown multiple multi-million dollar businesses in the events, publishing and education niches – with teams in Australia, New Zealand, and the USA. Not everything has worked and there has been a degree of trial and error, and a lot of bumps in the road. But I have always had a strong commitment to always surrounding myself with great mentors and like-minded peers – a Connection Network that I can depend on and who can depend on me to be there for them too. I truly do what I love, every day.  

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About the guest(s)

Anita Simon

Anita Simon

Dr. Anita Simon is the co-developer of SAVI, the System for Analysing Verbal Interaction, and is co-author of Conversation Transformation: Recognise and Overcome the 6 Most Destructive Communication Patterns. She has been writing about SAVI since 1965, and has delivered numerous workshops on SAVI and related topics at a variety of professional conferences. SAVI, pronounced savvy, is a data collection tool for collecting and analysing what goes on when people talk. One of its theoretical bases is information theory which allows one to predict whether a conversation is going in the direction of solving problems or in the opposite direction. Anita is also a psychologist in private practice, co-founder of The Restaurant School in Philadelphia and was previously Director of the Humanising Learning Program of Research for Better Schools, a program funded by the US federal government to help move US curriculum and teaching practice into the 21st century.

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