Customer referrals, testimonials and reviews are a powerful way to market your business by word-of-mouth. Many small businesses lack a system for gathering good news from customers ongoingly and leveraging customer stories to produce future sales and goodwill.
Watch this webinar to learn:
- How to encourage customer referrals
- Building testimonials into your sales cycle
- When to incentivise referrals and when not to use them
- Ways to integrate customer reviews into your marketing and social media
- What underpins good reviews for your business
- Moving customers along the path to leaving a review or testimonial
- Tips for increasing customer referrals
- How thanking customers leads to more goodwill
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Comments from the audience:
“Clear, simple and effective.”
“Practical information provided by Dale.”
“Clear presentation and encouraging.”
“It was practical, understandable and supported by some good examples. ”
“Great topic and well delivered by Dale.”
“It broke the process down so that it looked more achievable.”
“The presentation was very clear and the points easy to follow with great tips. Anyone can implement something from this presentation.”
“Dale provided some great, practical tips/advice on generating customer testimonials. Love the google alert tip – will be using that from now on!”
“Got some great tips to implement in my business.”
Premium Members watch for free. Learn more about the benefits of Premium Membership.
Event Details
- How to Get More Referrals, Testimonials and Customer Reviews
- Price: $59 (Login for Premium Member Discount)
- Speakers: Dale Beaumont
- Venue: On-Demand
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