The 3 Keys to Exceptional Customer Service

Customer Service can be one of the pivotal deciders when our clients and customers are looking to purchase a product or service; so I have called in an expert to give you the three keys to really nailing that, even in the toughest situation.

Michelle Pascoe of Michelle Pascoe will present The 3 Keys to Exceptional Customer Service: Expectation. Experience. Evaluation.

Suzi, in this MasterClass, Michelle will show you:

  • 3 key points of customer service (Expectation. Experience. Evaluation.)
  • Service Recovery
  • Resilience in the workplace

 

Event Details

  • The 3 Keys to Exceptional Customer Service with Michelle Pascoe
  • Speakers: Michelle Pascoe
  • Venue: On-Demand

About the Guest