What is your True Intention?
There is a Florence Nightingale quote I particularly like. She said: “Everything in life comes down to your true intention” I think that is pretty accurate. Even in business. When you clearly set your intention, and it is connected... read more
Cyberbullying at work
I listened to Monica Lewinsky’s TED talk, which is about public humiliation, cyber bullying, and shame in our digital age. My other major take-away from Monica’s talk was the importance of empathy to others and self-love. Monica Lewinsky was... read more
Is this one conventional wisdom leading your business on a path to mediocrity?
Bypassing this conventional wisdom, using just one strategy, can increase employee engagement, productivity and customer satisfaction and put your business on a path to success. So what is this conventional wisdom which has been letting us down for decades... read more
Get focused, stay focused
With so many distractions vying for our attention, it’s not easy to stay focused on the task at hand, let alone the bigger picture. The temptation to multitask or drift off to another topic can be enormous some days.... read more
5 steps to help you take action on your ideas
I bet you’ve got a ton of brilliant ideas just waiting for the perfect time to implement. You buzzed with excitement when the idea came to you, but then you promptly tucked it away for safe keeping until you... read more
Profitability versus freedom — do I have to choose?
Have you asked yourself the question lately, “Is my business on track to deliver the outcome I dreamed about when I first started it?” Many new clients and people I meet in everyday business life have long ago been so... read more
Setting goals? Use your brain!
It’s the beginning of a new year, many of us are full of enthusiasm for setting goals, but how many of us actually follow through? Why is it that we can be so full of enthusiasm and intention only... read more
Does working harder equal more money?
Working harder means more money, right? Most of us have played Jenga at one time or another. Take a block from the centre and put it on top and keep going until someone topples the pile. Business is like... read more
Why you need to know your break-even number
Understanding your break even number will focus you on what you need to do to get your sales to the minimum level you need and beyond. The first step is to know what the break-even number is and how... read more
Do you hate planning?
It’s January and it feels like every second email I open is imploring me to plan the coming year. Normally, this would fill me with dread and a fair measure of inadequacy at not being able to map out... read more
Having the difficult conversations
I don’t think anyone enjoys the tough conversations but we can’t avoid them. They come to us all, sometimes too frequently. We can have weeks where it seems we have to communicate with disengaged staff members, disgruntled suppliers and... read more
7 steps to tackle ongoing poor performance
Maybe, part of your business new year resolution is to address the ongoing poor performance of an employee that is causing damage to your business, low morale, and headaches for you! When deciding on the best way to tackle... read more