I don’t think anyone enjoys the tough conversations but we can’t avoid them. They come to us all, sometimes too frequently. We can have weeks where it seems we have to communicate with disengaged staff members, disgruntled suppliers and... read more
We all want to be respected, it’s a given, especially in business. There are those who will say that they “demand” respect; but the truth is if respect isn’t given freely, then it’s not respect. It may even appear... read more
“Excellence is an art won by training and habituation. We do not act rightly … Excellence, then, is not an act but a habit.” – Aristotle By definition, a “habit” is: a behaviour pattern acquired by frequent repetition or... read more
One of the things that I get on “my soapbox” about is the disproportionate representation of women in the boardroom, and it was made even clearer to me this week just how deep-seated this problem is. My daughter put... read more
Leadership is becoming more and more challenging due to the accelerating pace of change, increased performance expectations, and the changing nature of the workforce. Leaders need to be able to skilfully adapt their style to meet the needs of... read more
It’s so easy to multi task, or to think that we are. There are so many things to be done, surely we can manage a couple of them at the same time right? Not quite. The truth is that... read more
Keeping employees engaged and motivated can be a struggle at times. We offer training, good salary packages and other incentives, but still they are not fully engaged. Why is that? There has been a significant amount of research into... read more
Last year, I met with Jane Cay of online retail success story Birdsnest to discuss her journey of entrepreneurship and people leadership. Jane was modest in her achievement of Birdsnest being included on the BRW Great Workplaces list. Birdsnest... read more
Spending time in a positive environment makes everything so much easier, even work. The opposite is also true; time can really drag on when we find ourselves surrounded by negativity. How positive is your workplace? There is no question... read more
Communication, it is a cornerstone of leadership. Whether you are an extrovert or an introvert, how well you communicate with others will define the strength of your workplace and your leadership. You have to have the ability to convey... read more
“One of the best lessons you can learn in life is to master how to remain calm.” — Catherine Pulsifer Being in business, you are fairly guaranteed that you are going to face some difficult situations and interact with... read more
Over the years I have run my own solo small business, I’ve worked for large corporations and I’ve built a family business that sits somewhere in between. What I have observed along the way is that larger businesses have... read more
