Where did the idea for Glamourpuss originate? I simply couldn’t find anything new that appealed to me. I’d always been a vintage shopper but wanted to have high style things that were shiny and new. I’m such a fan... read more
Celebrating the New Year and set-ting new goals go hand in hand. Even though nothing really changes from 31 December 1999 to 1 January 2000, the New Year symbolises a fresh start. Time to reassess the goals you have... read more
I love the John Lennon song that starts “And so this is Christmas and what have you done?”. It’s a sort of bench-mark for the year and always makes me stop and reflect. This year I really felt I... read more
Has anyone noticed that the world is on fast forward? There is so much to do, so much to read (thanks to the free flow of information via the Internet) and a limited amount of hours to do it... read more
Make sure everyone has the same interpretation of the goal Without any prior discussion, get each person involved in setting the goal to write down how its achievement will look to them. Then compare notes. Only when you are... read more
One of the common dilemmas that I’ve noticed during my 12 years of consulting to small business is that some business owners have com-pletely lost sight of why they decided to go into business in the first place! Many... read more
Every business person knows that every business needs a plan. However, too many companies spend a lot of time and money putting together a business plan that then sits on a shelf and is never seen again. What’s the... read more
What an exciting thing to do – develop a business! For me it’s about alchemy – that amazing mysterious process of creating something wonderfully valuable out of bits and pieces. It reads like a recipe book, really. Take one... read more
If you don’t know where you’re heading, any road will get you there! Start with a plan. Why do we need to plan? A good business plan will guide your business, help you make informed choices and remain focused.... read more
Are you thinking of taking the plunge, quitting your job and diving into the wonderful world of business? Or perhaps you’ve already done it and are now sitting in your home office, terrified and wondering what to do next?... read more
The diversity in people always fascinates me. And when it comes to customer service, the differences in personalities can be particularly striking. It’s the people involved (rather than the specific product) that makes the service memorable in either a... read more
A useful definition of insanity is: “Doing what you did yesterday and expecting a different outcome.” Uh huh. I agree – it’s crazy! Yet how many of us want improved lives and enhanced performance – without the will to... read more
