My Expertise

Prior to founding her own organisation in 1989, I was a Partner and NSW Human Resource Development Manager with Australia’s largest firm of corporate psychologists. Before developing her expertise in learning and development, I worked with that firm in executive selection and other organisational consulting areas.

Late in 1998, I made the decision to specialise in one-on-one coaching and team coaching.

I have extensive coach training and completed undergraduate and post-graduate studies in psychology and allied disciplines. I’m a certified Neuro-Linguistic Programming (NLP) Master Practitioner and certified in Myers-Briggs Type Indicator (MBTI) Step II, BarOn EQ-I, FIRO-B, LSI and Stakeholder Centered Coaching y Marshall Goldsmith.

I was awarded the Professional Certified Coach (PCC) credential by the International Coach Federation (ICF) in 2001 in recognition of my training, applied skills and experience. I’ve also held roles on ICF’s international Ethics Review Board, the International Credentialing Committee and ICF’s Australia & New Zealand Board.

My Passions

I’ve been working with leaders for more than 25-years—hundreds of them.

When I first moved into human resource development, I was facilitating leadership development groups. Although everyone walked away from my programs with plenty of skills, I knew that we could have intensified their progress. And I wanted to see more of their new skills stick with them for longer.

In 1999, I had a realisation that would give leaders (and me) an opportunity to really step up…

I recognised that, although we created unusually good results in our group work, leaders had an understandable impatience to concentrate on situations that were most important to them.

It struck me that these leaders would reap huge benefits from customised development in a more intimate setting. They didn’t know it, but they were crying out for conversations that were sculptured especially for them and that directly tackled their wants, needs, fears and concerns.

That’s when I began working with leaders one-on-one. And that’s when really sizeable and lasting shifts began.

Through our individual, focused work we could get directly to the crux of what the leader was doing battle with.

I’ve watched leader after leader (including those who’d previously struggled to confront the difficult, let alone persuasively deal with the it) grow to be confident and courageous and impressively influential.

For example, a senior leader I coached was cautious about contradicting her boss (perhaps understandably, given her boss’ typical emotional reactions). As a result her boss and peers saw her as scared of confrontation. She knew that, but didn’t know what to do about it—until I showed up.

These days she’s courageous about putting the truth on the table with her boss. As a result her boss now sees her as his 2IC—and respects her direct communication, and her, enormously.

It was as if we’d cracked the code of how these leaders could make impressive shifts—shifts that raised their emotional intelligence (sometimes a lot!) and had them being seen as a go-to leader with real potential.

Since my 1999 revelation, I’ve loved helping leaders remove the stumbling blocks that stalled their careers and prevented them from being “the best”. That’s why one-on-one coaching programs are the focus of my work today.

By the way, I’m results-oriented, authentic and able to draw on an eclectic array of approaches, tools and techniques to suit each situation.