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– From Buddy to Boss: Igniting Your Potential for Career Advancement with Michelle Pascoe
On air:
25 July 2024
Ever felt torn between being an employee’s friend and their boss?
Or unsure how do you keep being relatable and respected as you grow into the CEO role?
Or even uncomfortable having to draw boundaries as your team grows?
These are challenges faced by many bosses.
In this episode of the HerBusiness Podcast, we’re talking about how to transition from your employee’s ‘buddy’ to their ‘boss’. With the lovely Michelle Pascoe, we’re diving into the essential steps for establishing boundaries, developing a boss mindset, and navigating the complexities of managing a team.
What’s Covered in the Episode?
The Transition into Leadership:
- The two most critical factors of being a good leader: self-belief and setting up SYSTEMS.
- Understanding the changes you might need to make in your communication style, because not everything thinks like you do!
Managing Relationships:
- It’s essential to create CLEAR boundaries (and communicate them) when you’re switching into a leadership role.
- Michelle’s methods to handling former peers and the importance of setting expectations for your team.
Developing a Boss Mindset:
- Self-development doesn’t stop when you reach the top! Seeking mentorship and resources to grow only becomes MORE essential as you take on a leadership position.
Navigating Awkward Social Dynamics:
- How to balance being social with maintaining professionalism.
- Tips for celebrating team achievements while keeping clear boundaries.
Whether you’ve been in the Boss role for years, or you’re just starting your transition into leadership, this episode with Michelle Pascoe is a must-watch.
You CAN become a respected leader who manages an effective team and creates a dream work environment!
And don’t forget your copy of Michelle’s FREE Guide to Future-Proofing Your Leadership Team below.
FREE: Future-Proof Your Leadership Team Guide
Invest in your leadership team and unlock their full potential with ten actionable future-proofing strategies.
- Create a sustainable pipeline of future leaders for your organisation.
- Build a culture of growth and excellence that will ensure your business’s overall success and longevity.
- Empower your current and aspiring leaders with the skills to take the reins when the time comes.
Get Michelle Pascoe’s Future-Proof Your Leadership Team Guide.
For more stories of remarkable women entrepreneurs, subscribe to the HerBusiness Podcast.
Mentioned in This Episode:
Subscribe to the HerBusiness podcast:
For more stories of remarkable women entrepreneurs, subscribe to the HerBusiness Podcast.
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About the guest(s)
Michelle Pascoe
In 1994 I founded one of Australia’s most respected training companies, Optimum Operating Procedures and Services Pty Ltd (better known is OOPS). Now a thriving provider of mystery shopping, service benchmarking, surveys and focus groups, competitor audits, staff training and leadership development. As an international Certified Speaking Professional (CSP), an accredited trainer and assessor, I combine my extensive experience and specialised knowledge with an absolute commitment to igniting the potential in each and every individual so they can achieve outstanding results. My program participants – from across the registered club industry, hospitality, manufacturing, real estate, automotive, self storage, Government, Women in Business and professional services sectors – leave my presentations feeling inspired, educated and equipped to deliver outstanding service experiences. Employing a team, working with multimillion dollar clients and coaching and mentoring the leaders of tomorrow as well as SME Entrepreneurs, and Women In Business, I believe in seeing and igniting the potential in others, so they choose the life they want not the life others tell them to have., My key focus and passion pertains to service delivery and expectations of the 21st century customer, through mapping the journey of today’s customer, and believe no matter what industry, service is the key point of difference in creating the essential human connection. The emergence of the Extreme Customer, who is connected, competitive and optimistic, and relentless in his/her pursuit of value, is driving the changes in how organisations deliver their product or service. Some of my clients have 5 generations in their organisation both frontline and management, therefore I have developed the “Non-Negotiable Service Standards” plan to connect and frame the intergenerational workplace. I also deliver a Keynote and online course (launched May 2019) on Connecting Generations Through Customer Service. With over two decades of measuring and analysing my clients and their competitors, my presentations are content rich with real case studies delivered with passion and authenticity – leave my presentations feeling inspired, educated and equipped to deliver outstanding service experiences to your customer and team.
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