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 – Dealing With The Tough Stuff: Achieve Results From Crucial Conversations

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Hosted by HerBusiness

On air:

28 August 2012

Click here to download this episode.
Welcome to the herBusiness program, where we interview inspiring businesswomen and entrepreneurs.

In this episode, we speak to Alison Hill, co-author of Dealing with the Tough Stuff: How to Achieve Results from Crucial Conversations.

 

Listen to this herBusiness interview with Alison Hill to learn:

  • What types of conversations are ‘the tough stuff’
  • How you can have more productive discussions in the workplace — and less conflict
  • Series of questions that will help you ‘rate yourself’
  • “The only way to do something well is by doing it poorly”
  • Traits vs behaviours
  • Tools for depersonalising tough feedback
  • Strategies for overcoming resistance and defensiveness

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About the host

Suzi Dafnis

Hi there. I’m Suzi Dafnis, CEO at HerBusiness. My BIG passion is helping women business owners to grow and scale their business, so that they can create their ideal lifestyle and make a difference in the world. Every day I am inspired by the more than 30,000 amazing women (and men!) in our community and I love finding the best education, mentors, and resources from around the globe, to help them get the skills, knowledge, and support they need to succeed. It’s been my privilege to lead HerBusiness (formerly The Australian Businesswomen’s Network) for the past 23 years (two+ decades – WOW!) because, whilst I’ve enjoyed success in business, I’ve also experienced the highs and the lows – sometimes you can feel on top of the world and in control and other times you can feel isolated, exhausted and stuck. What has made the biggest difference for me has always been having great people around me and having a lifelong commitment to learning. That’s why I am so passionate about the work we do here at HerBusiness – providing a Connection Network for women in business to get the mentors, contacts, referrals, knowledge, and skills they need to grow their confidence, make more money, build their businesses, expand their network and create the lives they love. My entrepreneurial journey started in the spare room of my Sydney apartment in 1994 when my business partner and I started a boutique events company that represented speakers and authors from the USA, here in Australia. Over the years I’ve grown multiple multi-million dollar businesses in the events, publishing and education niches – with teams in Australia, New Zealand, and the USA. Not everything has worked and there has been a degree of trial and error, and a lot of bumps in the road. But I have always had a strong commitment to always surrounding myself with great mentors and like-minded peers – a Connection Network that I can depend on and who can depend on me to be there for them too. I truly do what I love, every day.  

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About the guest(s)

Alison Hill

Alison Hill

Alison’s extraordinary listening skills literally change people’s lives. A Psychologist with a wealth of experience as a trainer, coach and mentor Alison has a passion to support people to interact with principle, influence with purpose and inspire with passion. Alison’s ever present compassion, empathy and insight ensures that she works closely with individuals and organisations to achieve sustainable results. Alison has particular expertise in supporting, training and working HR professionals to build, polish and improve their ‘human skills’. It is Alison’s personal quest to see workplaces progress from reactivity to proactivity in how they inspire those who work for them. Alison also supports forward-thinking organisations to achieve excellence in maternity transitions. Find out more on her website www.maximisingmaternity.com.

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