My Connection Statement

“We support time-poor small business owners to alleviate their frustrations of preparing their own documentation to clients, so that they are more confident and professional in promoting their businesses.  We do this by creating high quality presentations, reports, transcriptions and templates within their deadline, either remotely or face-to-face”.

 

About Me - My Biography

With many years’ experience in the Insurance, Transport, Sales and Marketing and Chemical industries as a Secretary, P.A. and E.A., I had a sound reputation for producing a professional and varied range of secretarial services.

Prior to commencing the business, I had left my last job when I became pregnant with my first born, a son.  After approximately 12 months my son was settling down to a good sleep during the day and was sleeping through the night.  With my son now in a routine, I had been given a Selectric IBM Golf Ball Typewriter at one of my previous positions. The typewriter was ‘gathering dust’ at home, so thought that maybe I could put it to good use by starting a typing business.

I knew that I had been a very experienced, proficient secretary for many years and thought, how hard could it be?

It was a bit more daunting than I first thought. How do you drum up business to get your first couple of clients?

Well, I literally walked the streets in a half an hour radius from my home. After knocking on doors, I met a real estate agent who was extremely frustrated.  His secretary was away sick and he did not know when she would be back at work.  I introduced myself to the agent and explained that I had a typing business and just asked if I could help him. 

I walked out of the office with a huge pile of confidential files and struggled to walk the half an hour back to my house! That was how I gained my first job and MLSS began in 1982, 40 years ago!

Since this time I have been collaborating and working together with other industries and I now have a large network of business contacts. 

I am in awe of the collaborations that I have gained since becoming a member of the HerBusiness network.  Having a network of ladies in so many varied industries, making new friends and associates and having the incredible opportunities of working with them as well.

I genuinely care about people and their welfare and especially women in business.  I welcome the opportunity to continually meet more ladies in the HerBusiness network and being continually educated in areas where assistance is required and in turn assist other ladies with the expertise that I have gained over the years.

Now in my 40th year in business – I am still very dedicated in continuing to develop new areas in MLSS.

Areas of expertise include:-

  • Presentation of your reports and presentations to a professional standard
  • Transcriptions
  • Templates
  • Writing of Blogs and Content
  • Family Histories – family chart, images etc
  • Correspondence
  • Administration – email management – writing and sending emails, structuring the organisation of businesses – systems, talking to suppliers and ‘putting out fires’ when required, advice on all areas of business, researching and ordering consumables online and by telephone
  • Coordinating and collaborating with others e.g. content and completion of websites, social media, Google My Business etc.

I genuinely love helping our clients in every way we can.  Discussing ways in which we can assist them to feel less frustrated. Most importantly for them to work effectively and in areas which they feel comfortable.

Over the years I have made, not only new clients, but a number of great friends during the process.  I have also spent many hours listening to their problems – personal and business – so I sometimes believe I am a ‘counsellor’ as well, with no qualifications of course!!

Very happy to chat with HB members about ways in which we can collaborate together and areas which I need assistance / guidance to move forward!

 

 

 

 

 

 

 

My Expertise

  • Working with clients to ascertain areas of support and guidance to alleviate their frustrations with timelines and specific tasks
  • High quality presentations and reports in Word and Powerpoint
  • Simple and complex transcriptions for the legal industry and other industries
  • Templates for reports, presentations, letters etc
  • Design of simple logos for start-ups and existing businesses
  • Back Office Administration including working on the day-to-day administration for our clients and their clients
  • Setting up structures and timelines
  • Training in Microsoft Word, Excel, Power Point and Email management
  • Researching the internet

 

My Passions

  • Assisting clients to alleviate their frustrations, working ‘over and above’ to reach their goals
  • Very passionate about high quality ‘presentations’ for our clients, to allow them to become more confident and professional in promoting their businesses.
  • ‘Deadlines’ is our ‘middle name’ – challenges to complete work by a specified time is exciting!
  • Continually learning about new technology and other areas to structure the business more effectively
  • Strive for perfection
  • Love to collaborate with other companies/individuals and learn about their businesses and gain the trust to allow recommendations from both parties to occur
  • Continually network with business associates and recommend them to our clients where possible.

My Interests

  • ‘Family’ (especially my two grandsons!) and ‘Friends’ time
  • Walking
  • Travelling – within Australia and overseas!
  • Music – mostly modern, with a bit of rock ‘n’ roll and jazz
  • Reading
  • TV

How I Can Help Other Members

I believe I can help other members because:-

  • I have been in business for 39 years
  • I am a calm and passionate individual who really cares about people and wants to genuinely assist and give professional education to those who require assistance
  • I have a very good understanding of ‘outsourcing’ and the ‘should you’ or ‘should you not’ questions associated with outsourcing
  • I have attended many network meetings over the years and gained a large number of contacts in many different industries, who I recommend to Her Business members.

Why I Became a HerBusiness Member

  • I became a HerBusiness member because, although I have been in business a long time, you are always trying to learn new areas in business
  • I felt that I needed a ‘push’ to go to the next level and required assistance with like-minded ladies in different areas of expertise who could help our business to grow
  • I am very motivated when I hear women talking about their businesses and how they are running their businesses. I find it exhilarating and challenging to hear their experiences of successes and sometimes failures. It resonates with me as we are all business women, trying our best to run a successful business and have ladies around you who can assist you in areas where you do not feel comfortable.
  • In return I know that I can ‘give back’ to other women in business, in areas of my expertise, to help them and motivate them to achieve their goals.

My Member to Member Offer(s)

My Member to Member Offer:

A free one (1) hour consultation either face-to-face or via Zoom with me, where I will listen and explore the areas / tasks that could be outsourced, to allow you more time to work on specific areas of your business.

 

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