There are two types of things that you learn. You learn new skills, meaning things that you DO with your body-actions. You also learn information, data, facts, and ideas – things that you want to KNOW. Note taking is... read more
Most property investors, when first starting out, get into residential real estate for the simple reason that any other form of property – be it industrial, commercial, hospitality, or specialty – tends to be outside the comfort zone (both... read more
We live in a ‘grab it and go’ world where sales opportunities are won and lost on first impressions. Ask any successful high-level professional and you are likely to discover that their success was due not only to their... read more
In today’s highly competitive world, business success depends heavily on your ability to make well-informed, knowledgeable and strategic decisions. As an entrepreneur and/or a business manager, you need reliable information to develop effective marketing strategies. Market research is essential... read more
In this age of participative management and employee empowerment surely a situation like this merely highlights one last dinosaur in the executive suite. Well, not necessarily because it’s not just the responsibility of management to ensure staff are informed... read more
Can you recall a person – someone older, patient and wise – who helped you find your way when you were young and searching for meaning in your life? Someone who understood you and helped you to see the... read more
I finally took the plunge and invested in a company website in 2005. It was an exciting and much anticipated moment as the site was long overdue. I sat down with my designer and programmer and discussed the brief.... read more
In the old days, the bad guys always wore black hats and carried violin cases. Unfortunately these days, it is much harder to spot people who would rob you blind, especially on the Internet. Online, if there is an... read more
3 Hats Imaginative Food Merchants has a well-earned reputation for producing and delivering gourmet gifts for all occasions. Joanne Kessell started the business eight years ago, building it from scratch into a thriving company today. Where did the idea... read more
If you’ve seen the new movie release High Fidelity you’ll know it stars the talented John Cusack and his equally gifted, but less well-known, sister Joan. In the film John is a dishevelled character, physically and emotionally. He is... read more
Customer service is vital for success in today’s business environment. So is customer satisfaction. Providing and maintaining outstanding customer service will be the critical difference in your business’s success. If you are not focusing on your customers and their... read more
Word of mouth is a very powerful public relations weapon. Yet not everyone realises that one of the best ways of generating it is through publicity. Publicity is getting free editorial coverage in newspapers or magazines or being talked... read more
